24/7/365 Support for your Business Telephone Systems

Telrad Managed Services Solutions:

Complete peace of mind with having us taking care of your Phone System investment and ongoing maintenance. We take care of every detail with your system with providing fast and efficient support, high-value strategy and proactive management enabling you to focus on your business without worrying about the nuts and bolts.

Telrad offers 3 different Managed Support Plans: Bronze, Silver and Gold. We will find the plan that best fits your needs; whether you want complete coverage or just the basics...

Bronze/Tier 3

$10.95/user per mo.

Silver/ Tier 2

$19.95/user per mo.

Gold/Tier 1

$24.95/user per mo.

Plans:Bronze/Tier 3Silver/Tier 2Gold/Tier 1
Monthly Cost Per Seat/User$10.95$19.95$24.95
Remote Service
Onsite Service
M,A,C Labour - Remote
M,A,C Labour - Onsite
System Design Support
Emergency After - Hours Support - Remote
Emergency After - Hours Support - Onsite
Hardware Diagnosis
Hardware Replacement
Priority Service
Software Management
Automatic Phone Optimization and Management
Proactive Hacking Prevention
Antivirus Software Management, Licensing, Monitoring and Upgrade
Software Patch Management
System Design and Function Review
Telco Audits
VPN Client Management
Unlimited Lab Time
System Backups
Strategic Planning:
Executive Report
Quarterly Business Review
Vendor Liaison