Managed Support



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Complete Peace of Mind with having us taking care of your phone system investment and ongoing maintenance. We take care of every detail with your system with providing fast and efficient support, high-value strategy and proactive management enabling you to focus on your business without worrying about the nuts and bolts. Receive 10% off your first year of a Managed Phone Service until then end of the year.

Telrad Offers 03 different Managed Support Plans: Bronze, Silver and Gold. We will find the plan that best fits your needs; whether you want complete coverage or just the basics…

 BronzeSilverGold
Remote Servicecheckmark-smallcheckmark-smallcheckmark-small
Onsite Servicecheckmark-smallcheckmark-small
M,A,C Labour - Remotecheckmark-smallcheckmark-smallcheckmark-small
M,A,C Labour - Onsitecheckmark-smallcheckmark-small
System Design Supportcheckmark-smallcheckmark-smallcheckmark-small
Emergency After - Hours Support - Remotecheckmark-smallcheckmark-small
Emergency After - Hours Support - Onsitecheckmark-smallcheckmark-small
Unlimited On-Site Supportcheckmark-smallcheckmark-small
Hardware Diagnosischeckmark-smallcheckmark-smallcheckmark-small
Hardware Replacementcheckmark-small
Priority Servicecheckmark-smallcheckmark-smallcheckmark-small
Management:
Software Managementcheckmark-smallcheckmark-smallcheckmark-small
Automatic Phone Optimization and Managementcheckmark-smallcheckmark-small
Updates/Upgrades:
Security:
Proactive Hacking Preventioncheckmark-smallcheckmark-smallcheckmark-small
Antivirus Software Management, Licensing, Monitoring and Upgradecheckmark-smallcheckmark-smallcheckmark-small
Software Patch Managementcheckmark-smallcheckmark-smallcheckmark-small
Maintenance
System Design and Function Reviewcheckmark-smallcheckmark-small
Telco Auditscheckmark-smallcheckmark-small
VPN Client Managementcheckmark-smallcheckmark-smallcheckmark-small
Unlimited Lab Timecheckmark-small
System Backupscheckmark-smallcheckmark-smallcheckmark-small
Strategic Planning
Executive Reportcheckmark-small
Quarterly Business Reviewcheckmark-small
Vendor Liaison checkmark-small

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