Telrad UNITe & IPeX & EmaGEN



The UNITe IP and IPeX Platform

Telrad UNITe IP E2E 3.0/3.13 Platform offers advanced flexibility and communication features to help expand your business scope and anticipate future growth while maintaining your company’s previous investment.

IPeX

The IPeX is the all-in-one communications server that is the main processing system within the Telrad UNITe IP platform.
Just imagine a fully loaded unified solution supporting 32 to 384 ports, a 4 COL analog trunk module supporting Caller ID, an internal modem for easy remote programming and upgrades, your choice of 1 or 4-port fax cards, and 8-Party and 30-Party conference bridge service for internal or external parties.
The IPeX also includes emaGEN on-board, a powerful enterprise solution for Unified Messaging emaGEN switches the focus to business at hand instead of the business of balancing information overload.
All port capacities, feature delivery and optional application modules are controlled via software licensing, ensuring superior investment protection and made-to-order customization.  The internal modem and 4 CO module are hardware devices, which are installed separately.

MPD2

The MPD2 (supporting 32 – 384 ports) is designed for those customers who already have an external emaGEN voicemail server with the necessity to enhance their existing communications system.
With all the robust features of an IPeX (with the exception of emaGEN on-board and fax), the MPD2 is the “other” main processing system within the UNITe IP platform.

emaGEN Unified Server

The emaGEN design technology guarantees the highest quality in voice clarity, reliable performance and unsurpassed flexibility. From call processing to message management, users enjoy a robust feature collection in an easy-to-administer architecture including:

  • Voicemail
  • Call Control
  • Email integration
  • Fax Manager
  • Text-To-Speech
  • Automated Attendant

IPeX 1

  • Supports 32 to 128 system ports
  • 20G hard drive
  • emaGEN Unified Server on-board hardware for up to 8 ports of voicemail
  • emaGEN license must be purchased separately

IPeX 2

  • Supports 32 to 128 system ports
  • 20G hard drive
  • emaGEN Unified Server on-board hardware for up to 16 ports of voicemail
  • emaGEN license must be purchased separately

MPD2

  • Supports 32 to 384 system ports
  • The internal modem is only operational for system configuration modifications
  • For clients with existing external emaGEN server
  • For SnapMAIL with 4 ports of voicemail, 10 hours capacity, and 32 mailboxes

Flash Chips

Two flash chips containing the system software are resident on the servers,
eliminating the need for bulky memory cartridges. This allows for system upgrades to be performed without shutting down the system,
waiting for after-hours access. While the system is operating from one flash chip, the second is available for system software upgrades.

System Ports

Activation of system ports include a 32-port to 384-port license.

Conference Bridge

licensing (optional) is available in 8-party and 30-party seats.

ACD Licensing

(optional) activates the ACD features with a 10-seat licence increments on the MPD2, IPeX1 and IPex2.

Multi-Night Mode

is now available with up to 4 Night Modes per Attendant Console. Each night mode can be activated by time of day, date, or by simply pressing a pre-programmed key. This unique feature is not only a timesaver, but gives you the flexibility to set your system around key events in your company.

Trunk and Station Profiles

With Trunk and Station Profiles, it is now possible to set different timers and parameters for individual trunks and stations. The benefit of these new features gives functionality control to the individual user instead of system-wide control.

Audio Boost

allows a user to permanently boost the audio of their Avanti Digital station. This feature will only raise the station volume once, and is not available on the Avanti 3015ip or i.Picasso IP stations.

Meet-Me Conference Bridge

Button which is programmed on a station, allows the user to view the status of a specific Conference bridge, enter or transfer a call to a Conference Bridge.

Dialing During Conference

It is now possible for the initiator of a conference call to generate DTMF (Dual Tone Multi Frequency) after the conference call has been established. Now, if the initiator dials an extension or outside number and receives voicemail or auto attendant, it’s possible to dial out and try again.

Call Through

This feature is now available as a 10-Seat Entry Level license. You can expand the existing licenses by adding as many 10-Seat After-Market licenses as required.

EmaGEN Digital Messaging Platform

In business, competitive pressures dictate that efficiency is the key to success. We are constantly on the move or engaged in other activities, but it is essential to remain in touch. Telrad now offers the ultimate in digital messaging platforms and follows on from the successful ImaGEN voicemail platform. Offering all the features of ImaGEN, along with many other enhanced functions, the EmaGEN has now assumed its business mantle as a powerful enterprise solution that delivers:

 

  • Unified messaging
  • Integrated Voicemail
  • Auto Attendant
  • Integrated Voice Response
  • Speech Recognition
  • Text-to-Speech capability
  • Fax

The EmaGEN Digital Messaging Platform can be configured to meet any business need and offers the latest in voice technology combined with the stability of a Linux operating system.

EmaGEN Features

  • Speech Recognition*
  • System Day/Night
  • System Back Up
  • Tenant Service
  • Text to Speech*
  • Voicemail reports
  • Web Based Administration
  • Web Based SMDR
  • Multilingual Ability
  • Special Dates
  • Call Answer Mode
  • Class of Service
  • Dial “0”
  • Fax Mail Capability *
  • Fax Tone Detect
  • General Delivery mailbox
  • Integrated Voice response (IVR)*
  • Interview Mailboxes
  • Message Waiting notification
* optional